Italian company Universal Pack has over 50 years’ experience as a leading innovator of customised packaging machines and complete production lines, specialising in multilane vertical continuous-motion and intermittent primary packaging machines for many global brands.
As a global packaging company serving multiple household brand names, Universal Pack is fully aware of the need for sustainable packaging. This need is driven not only by demand from its customers and the end-user, but intrinsically too. Thus, Universal Pack has committed resources to finding ecologically sensitive solutions for companies worldwide.
A broad portfolio
From its location in Italy, Universal Pack produces a broad range of machines, where each one is custom built. The Alfa range are vertical intermittent-motion machines to produce convenient, practical and consumer-friendly stick packs. The Delta machines provide intermittent and continuous-motion cartoning for the packaging of stacked sachets in pre-glued or flat cartons.
Universal Pack’s Gamma range are high-speed vertical continuous-motion machines operating with rotary sealing rollers, to produce convenient, practical and consumer-friendly rectangular four-side-seal and shaped sachets. Meanwhile, the new Theta machines offer high-speed vertical continuous-motion machines designed and built to satisfy the pharmaceutical industry’s highest standard, to produce single dose four-side-seal shaped sachets, which we are now seeing adopted in the food industry.
The designers at Universal Pack can combine the above ranges to produce a fully automated packaging line to meet client requirements. These packaging machines can be configured for food, chemical and pharmaceutical customers and more. The Universal Pack machines can package granules, liquids and powders, as well as a range of unusually shaped objects from straws to vials of medication.
The Universal appeal
The breadth of possibilities from the Universal Pack packaging lines makes the company appealing to customers. The depth of expertise within the company is testament to the investment strategy of the family owners and the dedication to excellence within Universal Pack.
“Each machine is designed in-house, down to every single moving part. The software and the user interface are also designed in-house. The only part we outsource is the electrical components and chassis for the machine, but all the mechanical parts are made at our factory.” Says sales director Marco Nardini.
In total, Universal Pack produces 95% of the machines in house. All of the mechanical parts are designed, manufactured and quality checked in-house.
“This is very unique nowadays as companies can save a lot of money outsourcing parts – but this shows we are not profit-focused but driven by making the best quality machines on the market,” said Mr Nardini.
“Additionally, our machines have a very ergonomic design. It is too easy to focus on performance and efficiency, then forget about the ergonomic design and how simple the machine is to run. Another feature is the ease of maintenance on our machines, because maintenance is a massive concern when operating a line all day, every day. Universal Pack machines are straightforward to maintain as everything is very accessible for the engineer.”
Mr Nardini also emphasised the benefits of Universal Pack being honest in its dealings with customers: “A big global problem, currently, is with the supply of electrical components. Everyone struggled massively sourcing electrical components, mainly because of shortages of the computer chips in them, which is true for all suppliers. Thankfully, we are a gold standard customer with our suppliers such as Allen Bradley, Rockwell Automation, Schneider, etc. As a result, we are given priority as a regular customer. We are working closely with our suppliers who are struggling to ensure we are affected as little as possible. And thankfully, our owner, Pietro, isn’t afraid to over-order”.
Another unique aspect to Universal Pack is its in-house laboratory used for testing every single product and laminate that comes through the company. This allows the company to bring the design forward by weeks or months as its teams gain a true scientific understanding of the raw materials running through the machines.
“This, backed up with the expertise and huge database of different products and wrapping material, means our solutions are fool proof,” stated Mr Nardini.
Service and innovation
The extensive after-sales support for customers provided by Universal Pack is another aspect of the company’s appeal. An extensive computerised spare-parts system at the Universal Pack factory ensures the efficient collection and dispatch of spares for customers.
“We focus heavily on after-sales,” explained Mr Nardini. “This can be a hugely difficult job for the guys in the factory who are working with different time zones. For any company, if a machine is off-line, then this can be expensive for every day of lost production. Universal Pack must meet the customer’s after-sales expectations and deploy an engineer as soon as possible.”
Universal Pack works in close partnership with customers to build efficient and innovative packaging solutions. CEO Pietro Donati has an innovative mindset and will invest in machinery to build a component in-house if he cannot source one of sufficient quality externally.
This innovation is supported by robust quality control processes. “I have seen testing rigs at the factory,” Mr Nardini said, “running a new piston. This piston just operates as a test. Mr Donati will not approve the piston for use in one of our machines until he sees it perform over a million operations.”
Universal Pack has a development programme for eco-friendly laminates to minimise the carbon footprint of customers and consumers. The company has re-configured its machines to operate with the different characteristics of these laminates, ensuring a satisfactory seal on sachets made from these recyclable materials.
For all the value in sachets that can be recycled, Mr Nardini believes the future lies elsewhere: “The way forward is compostable. A compostable sachet is so much easier for the consumer, especially if they are at home where they can simply put it on their compost heap or in the food bin, without the need to flush it out. The danger with biodegradable labels is the fear that people will just drop them on the street. Compostable is just so simple.”
With new sachet options under development, the future of Universal Pack is about growth and expansion. Production capability is being upgraded with the addition of three new six-axis automatic CNC machines. Longer-term, Universal Pack is in the process of planning to expand the size of the factory.
Universal Pack is always looking to expand into new markets, according to Mr Nardini: “The African market is one we have cornered. Universal Pack is so successful there because our machines are so rugged and cope with intermittent power cuts and poor working conditions. We really have universal machines that are so easy to operate.”
Mr Nardini is excited to watch Universal Pack’s growth: “There’s always a new challenge around the corner. I love the family atmosphere at Universal Pack and the sense of teamwork where everyone is doing their best for the company.